FAQs

How can I contact Freedom Market?
Easy! Shoot us an email at info@freedommarket.store, where our customer service team works miracles daily. Just don’t ask for a million bucks — we’re fresh out of those.

Do you ship worldwide?
Mostly. If your country isn’t listed, email us, and we’ll do our best to make it happen. If not, maybe it’s time to move somewhere cooler.

Where do you ship from?
Straight outta Poland — because nothing screams premium like handcrafted European vibes.

Can I change or cancel my order?
Sure, but only within 12 hours of placing it. After that, we’re like a freight train — unstoppable. But don’t worry, you can always return it later if you change your mind.

What payment methods do you accept?
All the big names: VISA, Mastercard, AMEX, Apple Pay, and PayPal. If it’s plastic and swipes, we’re good to go.

How long does shipping take?
Between 3 and 6 business days, depending on how far away you are from fashion greatness.

What if I don’t receive my order?
If it’s been over 30 days and your package is still MIA, email us. We’ll sort it out faster than you can say "tracking number."

Will I have to pay customs or taxes?
Probably. Freedom isn’t free, my friend, and neither are customs fees. Contact your local customs office for more info.

How can I return an item?
Email us at info@freedommarket.store — we’ll guide you through the process with the patience of a saint.

What if my items arrive damaged or incorrect?
Send us photos, your order number, and a few kind words. We’ll fix it faster than your faith in humanity can recover.

When will I get my refund?
Refunds take 7–10 business days to process. If it’s taking longer, maybe your bank’s on vacation. Call them and ask nicely — or not.